Accessibility resources

Our staff at The Children’s Museum of Wilmington believe in the power of every child learning through play. That is why we strive to accommodate the needs of all guests by providing financial, physical, emotional, and intellectual access in a welcoming and safe environment. We are continually learning and collaborating with local communities who support us in this mission. For accommodations, questions, or comments, please contact us at 910-254-3534 ext. 106!

Kids Playing with Lego
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INCLUSIVE ACCESS

The Museum has a wheelchair and handicap accessible entrance off of 2nd St. Visitors ring the doorbell to request assistance.

Sensory Sound Map

This map highlights the level of sound experienced at our exhibits. It is important to remember that the busier the Museum gets, the louder the exhibit spaces become. Please see our front desk if someone in your party is needing a quiet space during their visit or is interested in checking out our noise cancelling headphones. 

Service Animals 

Service Animals and Service Animals in Training are always welcome in the Museum with a paying guest accompanying a child.

Sensory overload

We currently have two adjustable child sensory headphones at our front desk available for check out on a first come, first serve basis.   

online ticketing

Tickets are encouraged to be purchased online for your convenience here.

Food 

We have snacks and water available for purchase at our front desk. Outside food and drink are welcome to be eaten in our Courtyard or Bonus Room upon request.

locker access

We have free locker storage available with dimensions of 12x16x12.” A key can be requested from the front desk on a first come, first serve basis.

Wheelchair lift

We have installed a wheelchair lift for access to our pirate ship, Art Room, and Bonus Room. Please ask the front desk for assistance. 

Elevator

Our elevator serves all levels of the Museum.

Policies

Therapists and Caregivers

Therapists and caregivers receive a complimentary admission ticket when accompanying a paying patron who requires medical or physical assistance during their visit to the Museum. Please call our Front Desk at (910) 254-3534 to reserve the complimentary admission ticket before your visit.

Museum Resources

Sensory Sound Map

This map highlights the level of sound experienced at our exhibits.
It is important to remember that the busier the Museum gets, the louder the exhibit spaces become. Please see our front desk if someone in your party is needing a quiet space during their visit or is interested in checking out our noise-canceling headphones.

CVD friendly Museum Sound Map, click here.

Museum Sound Map, click here.

Speech Therapy Play Guide

This guide is a product of having a local speech-language pathologist walk through the Museum and describe how they would use the space for speech therapy. The purpose is to provide an outline for how children can work on their speech development during their visit to the Museum. The guide is not comprehensive but offers a starting point for how each exhibit can be used. Click here.

Facility

Social Stories Coming Soon!

Our social stories are designed to help your child prepare for their visit to the Museum. We are working on creating detailed and simple social stories for general visits and field trips in both English and Spanish.

Accessible parking 

The Museum is located in Downtown Wilmington and does not have a designated parking lot. The nearest marked accessible parking spaces for patrons with a valid accessible parking license plate or hanging tag are in the Hannah Block USO paid parking lot at 118 S. 2nd St. Spaces are priced at $1.00 per hour for the first five hours and $8.00 for 24 hours. Patrons with valid accessible parking license plates or hanging tags may also park for free at any on-street metered space for an unlimited time. Residential restricted permitted streets are excluded. Learn more about directions and parking here.

Wheel Chair Lift

A wheelchair lift is available for access to our pirate ship, Art Room, and Bonus Room. Please ask the front desk for assistance.

Restrooms

Restrooms are available on each level of the Museum. Select restrooms have baby changing stations.

Lockers 

The Museum has free locker storage available with dimensions of 12x12x16". A key can be requested by the front desk on a first come, first serve basis. 

Food 

We have snacks and water available for purchase at our front desk. Outside food and drink are welcome to be eaten in our Courtyard or Bonus Room upon request.

Give us a call if you have any other questions about our accessibility resources available 910-254-3534

Service Animals

Service Animals and Service Animals in Training are always welcome to accompany their handler at the Museum. We do not allow emotional support animals or pets in the Museum.

Noise Canceling Headphones

We currently have two adjustable child sensory headphones at our front desk available for check out on a first come, first serve basis. 

Sensory Play Guide Coming Soon!

We are in the process of creating a sensory play guide with a local Occupational Therapist. This play guide can be used by families and therapist to integrate therapeutic play approaches while visiting the Museum. The guide will not be comprehensive, but offers a starting point for how each exhibit can be used.

 

Sensory Bags  Coming Soon! 

We are in the process of creating sensory bags that will be available for check out at our front desk. The bag will include sensory comforting and tactile items that will help guests regulate sensory processing during their visit. 

Accessible Entrance

We have a wheelchair and stroller accessible entrance located on the side of the Museum, facing 2nd Street. This door remains locked during business hours. When a patron arrives at the entrance, they will press an intercom button that will alert the front desk. An employee will respond through the intercom and personally come to open the door. 

Elevator

We have an elevator and ramps that serve all levels of the Museum, inside and outside.

Nursing Room 

The Museum's Nursing Room is located next to the Imagination Playground exhibit on the 3rd level. 

Online Ticketing

Tickets are encouraged to be purchased online for your convenience below.