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Planning Your Next Visit?

To help limit crowding, we're controlling the number of guests by having members and visitors purchase tickets in advance. Please review the information below to learn more about the changes we have implemented to improve your experience and ensure your safety. 

Purchasing tickets

Tickets can be purchased by clicking the button below. All online tickets will be sent electronically through email.

Please note that members must first register their Museum account before purchasing tickets. Once registered, you can sign into your account in the top-right corner of the ticket sales page. 

Special Event Tickets

The Museum often hosts special events throughout the year that are separate from general admission. Tickets for these events must be purchased in advance for both members and non-members as they often sell out. All guests over the age of 12 months will need a ticket to access the Museum during a special event. 

Click here to see a calendar of our special events!

Community Memberships

Community Memberships (library passes) can be checked out at New Hanover County, Brunswick County, and Pender County libraries.

Discounts

The Museum offers several discounts to reduce general admission ticketing:

Senior: $1 off a ticket

Educator: $1 off a ticket

Military: $1 off all tickets

EBT Card Holder: $3 admission for all guests

Discounts are only available by purchasing tickets in person.

ACm Network

Guests that are members of the ACM Reciprocal Network can secure their discounted tickets by calling 910-254-3534 x 106 one day ahead of their visit.

Entering the Museum

The Museum has two entrances, one of which is accessible by stroller and wheelchair.

Our main entrance is located on Orange Street, while our stroller accessible entrance is located on 2nd street. A doorbell and intercom is available at our accessible entrance to gain access to the Museum.

Be prepared to show your online tickets or purchase tickets at the front desk upon arrival. Click here for directions and parking information.

Playing in the Museum

The Museum takes the health and safety of all our guests very seriously. Here are some thinks to be mindful of while you explore the Museum:

  • Hand sanitizing stations are located throughout the Museum and guests are encouraged to wash their hands frequently during their visit.

  • Please be kind and respectful during your visit by following our guidelines to help us ensure a positive and enjoyable experience for everyone.

  • Please let a staff member in a navy blue apron know if you require any assistance during your visit.

  • All cleaning and sanitizing procedures are in accordance with guidelines by the Center of Disease Control and Prevention.

  • If you or anyone in your party is experiencing symptoms of sickness, such as a fever, please stay home.

Planning Your Next Vist

Frequently Asked Questions

I'm a member, do I still need to reserve a ticket for admission? 

We encourage members to book tickets online before your arrival on non-event days. For special events, online ticket purchase is required. 

What happens if I show up to the Museum without a reserved ticket? 

If you arrive at the Museum without a ticket, and capacity exists, you will be asked to purchase a ticket via your smartphone or in person at our Visitor Services counter. 

I’m having issues signing in as a member to reserve my tickets, what do I do?

In order to sign in, you need to register for our site with the email you provided when purchasing your membership. Please call us at 910-254-3534 ext. 108 or email our Guest Relations Coordinator, Taylor, at memberships@playwilmington.org to resolve the issue.

Does the Museum require visitors to wear a mask? 

Masks are optional to visitors and staff. Please respect the personal decisions of staff members, volunteers, and your fellow guests! 

Any additional questions? Give us a call during operating hours at 910-254-3534 x 106.

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910-254-3534

Labor Day - Memorial Day: Mondays CLOSED
Memorial Day - Labor Day: Mondays 9 AM - 5 PM
Tuesday - Saturday  9 AM - 5 PM
Sunday 1 PM - 5 PM

116 Orange St. 
Wilmington NC, 28401

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CMoW is a 501(c)(3) non-profit organization.

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